Privacy Policy

Last Updated: October 10, 2025

This Privacy Policy (or “Policy”) explains how Nonna Lisa a/k/a NonnaLisaOliveOil.com (“Company,” “we,” or “us”) collects, uses, stores, and protects your information whenever you use NonnaLisaOliveOil.com (or “Services”).

Scope of This Policy

This Policy describes the types of information we may collect from you or that you may provide when you visit www.NonnaLisaOliveOil.com and our practices for collecting, using, maintaining, protecting and disclosing that information.

This Policy applies to information we collect:

  • On this website;
  • In e-mail, text, and other electronic messages between you and our Services;
  • Through mobile and desktop applications you download as part of our Services or web applications that you access or use through our Services.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. By using the Services, you consent to the data practices prescribed in this Policy. We may periodically post changes to this Policy on this page by revising the date at the top, and it is your responsibility to review this Policy often for updates.

Limitations

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we may have collected data about a child, please contact us at info@nonnalisaoliveoil.com and we will delete it.

Our Services are intended for use by persons in the United States. If you are accessing our Services, you agree to be subject to the laws of the United States and your information will be handled accordingly.

Information You Provide to Us

We collect information you provide directly to us, including when you register for an account, complete a transaction, sign up for email updates, fill out a form, or communicate with us. This may include your name, phone number, email address, billing/shipping address, and other information you choose to provide.

Information We Collect Automatically

When you use our Services, we automatically collect:

  • Transaction Information: We collect information in connection with each transaction you engage in via the Services, including transaction time, amount, and details.
  • Log Information: We collect standard server logs, including browser type, access times, pages viewed, IP address, and referring URLs.
  • Device Information: We collect information about your device, including model, operating system, and network information.
  • Location Information: With your permission, we may collect precise or approximate location data.
  • Tracking Technologies: We use cookies, pixels, and web beacons to enhance your experience and understand site usage.

Information From Other Sources

We may collect information from other companies (such as social media or verification services) and associate it with the information we collect about you.

Security

Nonna Lisa takes reasonable measures designed to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet is completely secure.

Transfer of Information to the U.S.

Nonna Lisa is based in the United States, and the information we collect is governed by U.S. law. By accessing or using our Services, you consent to processing and transfer of your information in and to the U.S.

Our Use of Personal Information

We may use your information to:

  • Provide, maintain, and improve our Services;
  • Process transactions and send related notifications;
  • Resolve disputes and provide customer service;
  • Prevent fraud, enforce our terms, and comply with legal requirements;
  • Personalize the Services and deliver relevant marketing;
  • Communicate with you about updates, offers, and new features (with consent).

Sharing of Personal Information

We may share your information with trusted service providers (such as payment processors, shipping partners, email/SMS vendors), our affiliates, and as required by law. We do not sell your personal information.

Social Sharing Features

Our Services may offer social media features such as the Facebook “Like” button. Your use of such features enables sharing of information with those platforms and is governed by their privacy policies.

Advertising and Analytics Services Provided by Others

We may allow others to provide analytics and advertising services. These entities may use cookies and similar technologies to collect information about your use of our Services and other websites. To opt out of interest-based advertising, visit www.aboutads.info/choices.

Account Information

You can access and update your account profile information by logging into your account. When you close your account, we may retain certain information as required by law or for legitimate business purposes.

Promotional Communications

You may opt out of receiving promotional emails by following the unsubscribe link in those messages. For SMS/MMS, reply STOP to cancel or HELP for help, or email info@nonnalisaoliveoil.com with your mobile number.

Mobile Messaging & Phone Number Data

When you provide your mobile number or opt in to receive SMS/MMS from Nonna Lisa (“Mobile Program”), we collect and process:

  • Identifiers: mobile phone number, device and carrier metadata, and message content you send to us.
  • Usage Information: subscription status (opt-in/opt-out), delivery and engagement details (sent, delivered, opened, clicks), and purchase events tied to messages.
  • Inferences: preferences derived from your interactions with our texts.

Use of Data: We use phone-number data to send transactional and promotional texts with your consent, troubleshoot delivery, prevent fraud or abuse, and improve our Services. Message frequency varies. Message and data rates may apply.

Legal Basis and Consent: We send promotional texts only with your opt-in consent. Consent is not a condition of purchase. You can withdraw consent anytime by replying STOP to any message or emailing info@nonnalisaoliveoil.com.

Sharing: We do not sell your mobile number. We share it only with trusted service providers who assist in delivering messages and managing our Mobile Program (e.g., SMS vendors, carriers). Carriers are not liable for delayed or undelivered messages.

Opt-Out / Help: You may opt out at any time by replying STOP to any message (you’ll receive one final confirmation) or by emailing info@nonnalisaoliveoil.com with your number. For assistance, reply HELP or contact us by email.

Retention: We retain mobile data while you are enrolled and as needed for compliance or dispute resolution, then delete or de-identify it.

State Privacy Rights: If you are a resident of a state with additional privacy rights (e.g., California, Colorado, Utah, Virginia), you may exercise those rights as outlined below.

Program Changes: We may modify, suspend, or discontinue the Mobile Program at any time. Disputes related to the program are governed by our Terms of Service.

Your State Privacy Rights

If you are a California, Nevada, Colorado, Virginia, or Utah resident, your state’s laws may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.

Data Security

We secure your personal information from accidental loss and unauthorized access or disclosure. Payment transactions are encrypted using SSL technology. However, transmission of data online is not completely secure, and any transmission is at your own risk.

Contact Us

If you have any questions about this Policy, please contact us at info@nonnalisaoliveoil.com.